Posts Tagged ‘reach out

18
Aug
21

Mercy Me

WARNING: This post sounds a lot more like a rant than a thoughtful, well-considered pondering. But let’s withhold judgment for a minute and see where it goes. 

“London calling!”

Who knows? We might end up with something with depth and meaning after all…

Todd* was supposed to be there this morning at 9:00 to help with some yard work. Ever since my back has chosen to betray me, I have started hiring folks to help with the heavy stuff around the yard.

Except Todd didn’t show. Todd didn’t text to say, “Hey, sorry, something came up.” It is now five hours later and not a peep from Todd.

I have no idea where Todd is or whether something horrible possibly happened to him.

I sure hope not because I really like Todd.

Earlier this year we had a similar experience with our remodeling contractor.

No show. No communication. No response to repeated attempts to connect saying, “Hey! What’s happening?”

Finally, out of the blue, after many weeks of radio silence, we finally received a brief note saying, “We’re on it.”

Ah, the small magic and MASSIVE benefit of simple COMMUNICATION. When it happens, it is like oil poured over wounds of anxiety. When it doesn’t, it is like salt rubbed into those same wounds.

I know that sometimes you have nothing to report. I know that sometimes you have bad news that you are very, very reluctant to share. I know that sometimes you are up to your eyeballs in alligators and can’t even think straight, let alone take the time to shoot me a quick note.

I know all of that because I have been on your end of the equation MANY times. 

But you obviously have no idea how calming it is to receive SOMETHING from you. Even if it is just a quick note to say, “Hey… sorry. I know you’re waiting for this, but I don’t have it yet. And honestly, I am not sure when I will. I’ll keep you posted.”

Even a note as simple as that is enormously comforting.

In the end, it is about empathy, isn’t it? It is about nurturing the ability to step wholly into the shoes (or for me today, the flip-flops) of another person and be able to feel their feelings… to silence the “me” – even momentarily – and listen to the “you.”

Now that I think of it that way, I realize Jesus had a few words to say on the subject after all. No, I don’t mean the subject of non-communicative contractors. I mean the subject of EMPATHY. Except when Jesus talked about empathy, he used a different word. He called it “mercy.” For a great parable about the importance of empathy/mercy, flip to Luke 10:30-37 in your Bibles and read all about the man from Samaria who stopped and helped the man from Judea who had been beaten and robbed and left by the roadside to die. 

I don’t know if it really is true or not (because I haven’t given it enough thought), but I am going to conclude today by suggesting that good COMMUNICATION is ultimately about EMPATHY. It is all about the act of taking the time to stop and asking myself, “If our roles were reversed, what would I want to hear from me?”

That’s it. Did that all sound too petty and peevish?

Anyway… if you hear anything from Todd, let him know I am worried about him, OK?

Abundant blessings;

* Not his real name




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