WIIFM. No. Those are not the call letters of a new radio station on the FM dial.
It is also not a funny way of saying the word for the goal of a baseball pitcher when facing an opposing batter. (Whiff ‘em. Get it??)
WIIFM is a shorthand version of a question that guides many of the creative decisions of people who work in mass marketing.
I am familiar with this secret code lingo because I used to work in that business.
WIIFM stands for: “What’s In It For Me?”
The advice given to an eager young marketer goes something like this: “It’s fine and dandy to stand up and trumpet all the things that make your product the best thing since sliced bread. Your customer doesn’t give two hoots about any of that. The only question they want you to answer is ‘What’s in it for me?’”
And you know what? The folks dispensing that advice are right.
When I am standing there in the middle of Home Depot, I really don’t care how many coats of paint or what kind of paint this barbeque grill has, or why the grate is such a marvelous design, or how many BTU’s it heats up to.
I just want you to tell me how my life will improve by buying this particular grill.
And honestly… if I am using my resources for anything more expensive than a pack of gum, my only question (well, besides “How much does it cost?”) is going to be, “What’s in it for ME?”
WIIFM is a question that works well in the mass marketing profession.
I guess that is why it is SO TEMPTING to try and use it when I am talking to someone about the Christian faith.
It is no secret that the fastest growing segment of the FAITH universe today is the group that checks the box labeled “None of the above” when asked about their religious preference.
Pastors, volunteer leaders, members of religious hierarchies of all stripes are wringing their hands and wracking their brains to figure out how to stem the tide of decline in the mainline church today.
When the first signs of decline began appearing, creative minds began spinning. And it seemed as if the church’s focus was not that different from our market-driven brethren. We tried to understand and respond to the “What’s In It For Me?” question posed by the growing numbers of the None-of-the-Aboves.
We offered rock music, light shows, comfy seating, free coffee, donuts, preferred parking, hand-delivered coffee cups, hip graphics, and video clips, toned-down symbolism, and much more.
And still the decline continued.
Our actions communicate a specific answer to the “What’s in it for me?” question. We seem to say, “Join the church and hear powerful, contemporary music in a comfortable, well-appointed environment, bond with like-minded people, get some motivation and inspiration, see and be seen by your friends, and get a great, rousing start to your week.”
Jesus had a slightly different answer. When he talked to people about following him and they asked, “What’s in it for me?” he said, “A cross. Hardship. Suffering. Ridicule. Rejection. Maybe even death.”
“Oh yeah… and eternal life, too.” (Mark 8:31-38, paraphrased).
In his lifetime, Jesus didn’t “move the needle” a whole lot on the evangelism front. There were a lot of curious bystanders, but not many who heard his recruitment pitch and ran forward saying, “A cross? Really? Where do I sign?”
His numerical results didn’t come until a lot later.
The apostle Paul knew the cross was a “tough sell” in his setting, too. He said, “For Jews demand signs and Greeks desire wisdom, but we proclaim Christ crucified, a stumbling block to Jews and foolishness to Gentiles, but to those who are the called, both Jews and Greeks, Christ the power of God and the wisdom of God.” (I Corinthians 1:22-24, NRSV).
There’s no getting around it; you can’t follow Christ without the cross.
So why not just come out and say it and let God do the rest?
It seemed to work out pretty well before.
Abundant blessings;
Amen, I have grown tired of going to church conferences only to be handed marketing techniques.