Posts Tagged ‘empathy

18
Aug
21

Mercy Me

WARNING: This post sounds a lot more like a rant than a thoughtful, well-considered pondering. But let’s withhold judgment for a minute and see where it goes. 

“London calling!”

Who knows? We might end up with something with depth and meaning after all…

Todd* was supposed to be there this morning at 9:00 to help with some yard work. Ever since my back has chosen to betray me, I have started hiring folks to help with the heavy stuff around the yard.

Except Todd didn’t show. Todd didn’t text to say, “Hey, sorry, something came up.” It is now five hours later and not a peep from Todd.

I have no idea where Todd is or whether something horrible possibly happened to him.

I sure hope not because I really like Todd.

Earlier this year we had a similar experience with our remodeling contractor.

No show. No communication. No response to repeated attempts to connect saying, “Hey! What’s happening?”

Finally, out of the blue, after many weeks of radio silence, we finally received a brief note saying, “We’re on it.”

Ah, the small magic and MASSIVE benefit of simple COMMUNICATION. When it happens, it is like oil poured over wounds of anxiety. When it doesn’t, it is like salt rubbed into those same wounds.

I know that sometimes you have nothing to report. I know that sometimes you have bad news that you are very, very reluctant to share. I know that sometimes you are up to your eyeballs in alligators and can’t even think straight, let alone take the time to shoot me a quick note.

I know all of that because I have been on your end of the equation MANY times. 

But you obviously have no idea how calming it is to receive SOMETHING from you. Even if it is just a quick note to say, “Hey… sorry. I know you’re waiting for this, but I don’t have it yet. And honestly, I am not sure when I will. I’ll keep you posted.”

Even a note as simple as that is enormously comforting.

In the end, it is about empathy, isn’t it? It is about nurturing the ability to step wholly into the shoes (or for me today, the flip-flops) of another person and be able to feel their feelings… to silence the “me” – even momentarily – and listen to the “you.”

Now that I think of it that way, I realize Jesus had a few words to say on the subject after all. No, I don’t mean the subject of non-communicative contractors. I mean the subject of EMPATHY. Except when Jesus talked about empathy, he used a different word. He called it “mercy.” For a great parable about the importance of empathy/mercy, flip to Luke 10:30-37 in your Bibles and read all about the man from Samaria who stopped and helped the man from Judea who had been beaten and robbed and left by the roadside to die. 

I don’t know if it really is true or not (because I haven’t given it enough thought), but I am going to conclude today by suggesting that good COMMUNICATION is ultimately about EMPATHY. It is all about the act of taking the time to stop and asking myself, “If our roles were reversed, what would I want to hear from me?”

That’s it. Did that all sound too petty and peevish?

Anyway… if you hear anything from Todd, let him know I am worried about him, OK?

Abundant blessings;

* Not his real name

23
Mar
21

The God Who Gets It

By now, my response cycle has become a well-practiced routine.

I hear news reports of a mass shooting. I shake my head and sigh, “Not again.” I await the slow trickle of further details, incrementally ratcheting up my shock and outrage as numbers and circumstances are revealed.

Three dead… four dead… ten dead… lone gunman… “unclear about any motive…”, “eyewitnesses report…”, “scores of unanswered questions…”, “awaiting notifications of next of kin…”

The officials speak. The bystanders speak. Sometimes the family speaks. And through it all I shake my head in utter bewilderment and sorrow…

… until I reach for the remote and change the channel to see what else is going on in the world.

But this time it is different. This time the tragedy struck frighteningly close to home. 

That is because the grocery store in Boulder, Colorado where a gunman killed 10 people yesterday – including a Boulder police officer – is located two blocks from my stepson’s apartment. It is his King Soopers. In fact, he was in that exact store yesterday morning, shopping for a few essentials, not long before all hell broke loose there.

This time I saw the terror in the eyes of the survivors a little more clearly.

This time the stabbing pain of family members whose loved ones will never return from their trip to the store penetrates my soul more profoundly. 

This time my sense of outrage and confusion about people randomly killing other people using outrageous weapons that were never meant to exist outside of a military setting is much more unshakable. 

This time I find myself dwelling… not moving on as quickly as I did before. 

Because this time it feels close… personal… tangible.

It also reminds me why I consider the idea of God’s INCARNATION to be such a vital part of the faith I profess. In the light of these newly exposed nerve endings of mine, the biblical phrase, “… the Word became flesh and lived among us…” (John 1:14 NRSV) suddenly takes on a searing new urgency. 

It tells me that God is not remote and abstract.

It tells me that when we suffer, God suffers. 

It tells me that human pain and sorrow and tragedy and heartbreak are even more real to God than they are to me.

It also assures me that I could not be more off base than during those times when I am tempted to sink down in sorrow, wring my hands, and cry out, “NO ONE UNDERSTANDS WHAT I AM GOING THROUGH!!”

It brings Psalm 34:18 to mind where we read the timeless truth that says, “The Lord is near to the brokenhearted, and saves the crushed in spirit.”

It will take me a long time to shake this one off and move on. I am equally sure that new outrages loom on the horizon as we begin to emerge from our cocoons and gather in large groups again. 

In the aftermath of this most recent horror, I feel a compulsion to DO SOMETHING instead of just sitting and sorrowing… but for the life of me I have no idea what that SOMETHING might be.

For now, I am going to pray that the families of all those affected by yesterday’s horror in Boulder might feel the arms of Jesus wrapped tightly around them, offering comfort and understanding…

… and give thanks for a God who “gets it.”

Abundant blessings;

23
Nov
20

The Eye of God

Beneath his mask of anger, bluff, and bluster, God sees…

  • God sees the fearful, insecure child hiding inside.

Beneath the surface of the spreader of careless gossip, God sees…

  • God sees the fragile, wounded heart, yearning to belong.

Beneath the exterior of the wild, risk-taking daredevil, God sees…

  • God sees the calloused heart aching to revive a sense of the wonder of life.

Beneath the veneer of the driven, polished, professional high achiever, God sees…

  • God sees the yawning deficit of love and self-regard.

Beneath the façade of cool indifference, God sees…

  • God sees the ocean of anxiety and insecurity.

Beneath the symptoms of depression and despair, God sees…

  • God sees a tender, hopeful heart, eager to connect.

Behind towering walls of debilitating addiction, God sees…

  • God sees the beautiful, flawless mirror of the soul, created to reflect its Source.

God sees what is.

God sees what was.

God sees what could be.

God sees it all.

God invites each of us to open the eyes of our hearts and see… REALLY see. 

… to see as God sees.

… to weep as God weeps.

… to love as God loves.

And then, having seen, to give thanks.

Abundant blessings;

20
Jun
20

This Side of the Desk

When Breath Becomes AirI just finished reading the book When Breath Becomes Air.

I am still drying my eyes.

It is the story of a brilliant, gifted neurosurgeon named Paul Kalanithi. Kalanithi seems to be on his way to an illustrious career as that rarest of medical hybrids, a surgeon/scientist. He is married to his med school sweetheart and they are preparing to conceive their first child. His world is suddenly blown to bits when he receives a diagnosis of terminal cancer at the age of 36… just as he is preparing to graduate from his residency program.

Oh yeah… did I mention that it is an autobiography? Kalanithi wrote it himself… as he was in the process of dying.

Watching him navigate the transition from doctor to patient – while remaining fully a doctor – is one of the more intriguing storylines in the book. Midway through his cancer treatment, Kalanithi says that his experience with the disease has helped him realize that, “… the physician’s duty is not to stave off death or return patients to their old lives, but to take into our arms a patient and family whose lives have disintegrated and work until they can stand back up and face, and make sense of, their own existence.”

If I didn’t know better I’d say he was describing the work of a pastor!

Kalanithi regularly expresses amazement at the way it has been possible for him to know volumes of information ABOUT the body and its diseases without truly grasping the full weight of their impact on the real people he serves as a doctor.

Until suddenly, he finds himself sitting on the other side of the desk.

Today I am trying turn up the dial on my education about the lifelong challenges faced by African Americans. I am reading books, I am talking to people, I am watching movies and documentaries, I am thinking quietly, and I am praying. Please understand… I tick off this list with a sense of embarrassment, not pride. This is all work I should have been doing a long, long time ago.

And believe me, it helps. Ava Duvernay’s powerful documentary, 13th (referring to the 13th amendment to the constitution outlawing slavery) opened my eyes to things I was painfully naïve about. She taught me, for example, about the wide disparity in the legal penalties for possession of crack cocaine (a low-cost, smokable form of the drug, favored in inner-city settings) and powdered cocaine – used almost exclusively by white suburbanites.

And that is just the tip of the iceberg of eye-openers and gut-punchers in store for those who choose to tune in.

Unlike Dr. Kalanithi, however, I will never be visited with the opportunity to suddenly find myself sitting on the other side of the desk… eyes finally opened… perspective finally focused and accurate. I will always only be who I am; the lifelong recipient of a host of benefits derived from a playing field tilted severely in my favor.

But does that deficit mean I can’t be an effective ally to the cause? No. It just means I will never be black.

What it does mean is I will need to work even harder to educate myself… and never stop educating myself. It means I need to take people at their word when they relate their experiences of encountering systemic racism. It means I need to actively use some of my privilege and advantage to advance the cause of justice… not just to make my world more comfortable.

It means I need to redouble my efforts to listen to and follow the advice of the prophet Micah who said, “He has told you, O mortal, what is good; and what does the Lord require of you but to do justice, and to love kindness, and to walk humbly with your God?” (Micah 6:8, NRSV).

 

Abundant blessings;

12
Jun
20

I Can’t Know

Grieving peopleBy my not-totally-rigorous estimate, I have officiated at close to 100 funerals during my career as a pastor. This total was boosted significantly by one memorable week in 2014 when there were three.

Every one of these formal church services was preceded by many hours sitting with and consoling grieving family members. In some of those situations, I was also privileged to spend time with the person as they slowly died.

I was taught this in seminary, but also learned by direct experience that there are things you say and things you DON’T say to people when someone close to them dies. And right at the very top of that “DON’T” list is the phrase, “I know exactly what you are going through.

Because you don’t.

Because you can’t.

Even if your father died of pancreatic cancer at the age of 79 after undergoing numerous surgeries and chemo therapies and you are talking to the son of a person whose father just died of pancreatic cancer at the age of 79 after undergoing numerous surgeries and chemo therapies, you still don’t KNOW what they are going through.

One journey of pain is utterly unlike any other journey of pain. Every journey of pain is unique and unrepeatable.

And yet, even though you stand entirely outside that person’s experience, there is still a “compassionate ally” role for you to fulfill in that journey.

First, you need to discover the role. Then you need to fulfill it.

In the wake of the horrific lynching (let’s call it what it was) of the black man named George Floyd by a group of white Minneapolis, MN police officers, a lot of pain has been brought to the surface. In most cases what we are seeing is a pain that had been bottled up for centuries that is finally exploding.

This crime provided a moment that has led to some long-overdue, national soul-searching.

In an eerie parallel of the scenes surrounding the death of a loved one, some folks are responding to the pain by releasing their own pent-up pain. Some are responding by trying to deny, dismiss, or rationalize the expressions of pain they’re witnessing. Still others are struggling to find a way to respond… knowing that this particular pain is not part of their lived experience, yet also aware that they dare not turn their backs on it.

Number me as a member of that last group.

I want to come alongside those who are now in pain. I want to minister to them. I want to do something more redemptive and more effective than clucking my tongue and saying, “Ain’t it a shame.” I want to figure out a way to somehow engage in the struggle without making the mistake of saying, “I know exactly how you feel.”

Because I don’t.

Because I can’t.

Because I’m white.

In his letter to the church folk in Galatia, Paul told them they were called to, “Carry each other’s burdens, and in this way, you will fulfill the law of Christ.” (Galatians 6:2, NRSV).

And as much a fan as I am of most of his work, I have to confess I am having a hard time getting with Paul on this one. The burden of systemic racism and oppression is not one I will ever be equipped to carry.

And yet somehow, despite my shortcomings, I know there has to be a “compassionate ally” role for me to play in this struggle.

Continuing to shine a light on it might be one option. Refusing to allow our national angst to be swallowed up by the next news cycle might help keep the dialogue going and the solutions flowing.

Educating myself about the depth and nature and duration of the pain might be another.

Standing up visibly with those who are hurting the most might be another ally role I can play.

Supporting the cause financially is certainly another.

What else?

 

I’d love to know what you think…

27
Jun
17

The Ear

An earWho do you talk to?

Where do you go?

How do you get it ALL worked out?

It goes without saying: every now and again we each need a listening ear; A non-judging, open, understanding, wise, loving, accepting, no-nonsense ear.

We need an ear (with – ideally – a full person attached to it) that will receive our deepest, most incoherent, most pain-laden, non-linear ramblings… not promising a neat solution or a cure or even complete comprehension of what in the world we are talking about.

An ear that offers only presence… and the encouragement to forge ahead and keep exploring… even when we aren’t sure we know where we are going.

In the best households that ear is what you got from mom and/or dad. And most of the time they were more than willing – delighted, even – to serve in that capacity.

But what if you’re an adult… separated by time and distance from mom and dad?

Well, sometimes you get really lucky – like I did – and you get to fall in love with and even marry that ear. And if that describes you, you know one of the ground rules here is the rule of mutuality… meaning that sometimes the table has to be turned; you have to BE the ear.

Sometimes it turns out that you have to pay by the hour for that ear. And you find out it can be one of the best investments you’ve ever made.

But what if none of that applies?

What if mom and dad are both gone? What if no one has signed on to be your ear… or what if you can’t afford/find a professional ear?

Where do you go? Who do you talk to? What do you do to keep from just cramming all that business deep inside… stuffed deeper and deeper and left to fester and turn toxic?

We see folks trying to enlist social media to play the role of the ear. It allows us to rant and rave and exhort and have the sense that someone, somewhere is paying attention.

Sometimes it helps… often it doesn’t.

You might not be surprised to hear me suggest that there is an ear that is ALWAYS available… that will ALWAYS receive what you have to offer – coherent or not. That will encourage you to go as deep as possible, venturing unafraid into the darkest corners of your heart without fearing what you might find there.

It is the very “ear” who once famously said, “Come to me, all you that are weary and are carrying heavy burdens, and I will give you rest. Take my yoke upon you, and learn from me; for I am gentle and humble in heart, and you will find rest for your souls.” (Matthew 11:28-30, NRSV).

He is there… always. He is ready to listen.

He never gets tired. He never rolls his eyes when he hears the same thing for the umpteenth time. He never suggests you should come back later when he is in a better mood.

You will never find a better ear… or a fiercer advocate.

Here’s a caveat: you will also never find anyone less hesitant about challenging you on the faulty assumptions about the world you’re carrying, or the excuses you might be hiding behind, or the useless resentments you’re still hanging on to.

So there’s that…

But LISTENING is the job Jesus signed on to do for you… before you even knew it!

So go to him. He’s waiting to listen.

And it’s all because he loves you more than you can possibly imagine.

 

Abundant blessings;




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